ALIX AFFILIATE TERMS
Last Updated: June 30, 2026
These Alix Affiliate Terms (these "Terms") govern your participation in the Alix Affiliate Program. They work together with the Affiliate Agreement you signed (your "Agreement"). When you signed the Agreement, you also agreed to these Terms. If something in your Agreement conflicts with these Terms, your Agreement controls.
1. About These Terms. You're an "Affiliate." We're Alix, Inc. ("Alix")—we help families settle estates after a loss. Together, we're the "parties." These Terms explain how the Affiliate Program works: how you refer prospective customers ("Leads") to us, how we pay you when a Lead becomes a paying Alix customer (a "Signup"), and what we expect from each other.
2. The Program. You refer Leads to us. When a Lead you refer signs up for Alix's services within the Attribution Window stated in your Agreement, we pay you a Fee. We send you a monthly statement. You don't pay us anything. This doesn't make you our employee, our agent, or anything more than what these Terms say you are. We're not promising to send any minimum amount of business your way, and you're not promising us a minimum number of referrals.
3. What You Agree to Do.
3.1 Eligibility. You're a legal business with all the licenses, permits, and registrations you need for what you do. If that changes—if you stop being properly licensed, or your business shuts down—you'll tell us.
3.2 Lead Consent & Lawful Acquisition. Every Lead you refer to us must consent to being contacted by Alix. You're responsible for getting that consent in a way that complies with law—including the Telephone Consumer Protection Act, the CAN-SPAM Act, and any state law that applies to you. No purchased lists. No spam. No leads obtained by deceptive means. We suggest using language like this at intake: "By submitting this form (or providing your contact information), you agree that we may share your contact information with Alix, and that Alix may contact you about its estate settlement services." You can use different language, as long as it gets the same result.
3.3 Required Disclosure. When you tell anyone about Alix—in person, on your website, in marketing, on social media—you must clearly disclose that you earn a fee when families you refer become Alix customers. This isn't optional; the FTC requires it. A simple example: "As an Alix Affiliate, we earn a fee when families we refer become Alix customers." You can adapt the language, as long as it's clear and easy to find.
3.4 No Misrepresentation. Don't make false or misleading statements about Alix, our services, our prices, or what we can do for someone. If you're unsure whether a claim is accurate, ask us first.
3.5 Brand Use. You can call yourself an "Alix Affiliate." You can use our name and logo to identify the relationship, subject to our brand guidelines (we'll share them with you). You cannot: (a) bid on "Alix" or other Alix trademarks in paid search; (b) register a domain name containing "Alix" or anything confusingly similar; or © Modify our logo..., claim ownership of our brand, or make it look like you're Alix. When you stop being an Affiliate, you'll stop using our name and logo promptly.
3.6 Taxes & Forms. Before we can pay you, you give us a completed IRS Form W-9 (if you're in the US) or W-8BEN (if you're not). You're responsible for your own taxes. We may withhold from your Fees what the law tells us to withhold.
4. Fees & Payment
4.1 Fees. The Fee per Signup is set in your Agreement—either a flat dollar amount or a percentage of Alix's first-year revenue from the referred customer. A "Signup" happens when a Lead you referred becomes obligated to pay Alix for our services. A free consultation or a contact form submission isn't a Signup.
4.2 Signups. A Signup is attributable to you if it happens within the Attribution Window (365 days, unless your Agreement says otherwise) after you referred the Lead.
4.3 Monthly Statements & Payment. We send you a monthly statement by the 10th of each month covering Signups in the prior month. We pay you Net 30 from the statement date. Statements are final after 60 days. If something looks wrong, you have to tell us in writing within 60 days of the statement date. After that, the statement is accepted.
5. Data, Privacy & Confidentiality
5.1 Lead Data. When you send us a Lead, you're sharing information about a real person—usually a grieving family member. We treat that data with care, consistent with the Alix Privacy Notice at meetalix.com/privacy-policy. You promise that you have the legal right to share what you send us, and that the Lead has consented (per §3.2).
5.2 Confidentiality. Each of us may share non-public information with the other ("Confidential Information"). We each agree to (a) use the other's Confidential Information only to perform under this Agreement and (b) protect it at least as carefully as we protect our own confidential information of similar sensitivity, and no less than with reasonable care. Confidential Information doesn't include information that's public (through no fault of ours), that we knew before, that we developed independently, or that a third party gave us without confidentiality obligations. If a court or law requires disclosure, we'll tell each other first if permitted by law.
6. DISCLAIMERS & LIMIT OF LIABILITY. OUR SERVICES ARE PROVIDED "AS IS." WE'RE NOT MAKING ANY PROMISES BEYOND WHAT THESE TERMS AND YOUR AGREEMENT SAY. NEITHER OF US WILL BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, OR BUSINESS INTERRUPTION—EVEN IF WE KNEW THOSE LOSSES WERE POSSIBLE. EACH PARTY'S TOTAL LIABILITY UNDER OR RELATING TO THIS AGREEMENT IS CAPPED AT $500 IN THE AGGREGATE. THESE LIMITS DON'T APPLY TO YOUR INDEMNIFICATION OBLIGATIONS UNDER §7 OR TO EITHER PARTY'S BREACH OF CONFIDENTIALITY UNDER §5.2.
7. Your Indemnification. You agree to defend Alix and our affiliates, directors, officers, employees against any third-party claim caused by your breach of §3, and to pay any judgments, settlements, and reasonable attorneys' fees that result. We'll let you know promptly when we get a claim. You control the defense and settlement, but you can't settle a claim in a way that puts obligations on us without our consent. We can join the defense at our own expense.
8. Term & Termination
8.1 Term. This Agreement starts on the Effective Date and continues for the Initial Term, then auto-renews per your Agreement, until it's terminated.
8.2 Termination. Either of us can terminate this Agreement (a) for convenience, (b) On 30 days' written notice, for any reason, (c) for material breach if the other party materially breaches this Agreement and doesn't cure within 14 days of written notice; and or (d) immediately, for confidentiality breach if the other party breaches §5.2. We can also terminate immediately if we believe your activities present an unacceptable risk to Alix's brand, our customers, or our legal or regulatory standing.
8.3 Effect of Termination. When the Agreement ends: (a) you stop referring Leads and stop using our brand; and (b) we pay you Fees earned through the termination date. Sections 4, 5, 6, 7, 8, 9, and 10 keep applying.
9. Changes to These Terms
We may change these Terms from time to time. When we do, we'll post the updated Terms at meetalix.com/affiliate-terms. Changes apply to Leads you refer after we post the change. Leads you referred before we posted the change stay under the version of the Terms that applied when you sent us the Lead. If you keep referring Leads after we post a change, you accept the new Terms. If you don't agree with a change, stop referring and (if you want) terminate under §8.
10. General
10.1 Independent Contractors. We're independent contractors. Nothing in this Agreement creates a legal partnership, joint venture, agency, employment, or fiduciary relationship between us. Neither of us can bind the other.
10.2 Non-Exclusive. This Agreement is non-exclusive. Either of us can work with anyone else on whatever terms we want.
10.3 Order of Precedence. If your Agreement and these Terms conflict, your Agreement controls.
10.4 Governing Law and Disputes. Delaware law governs this Agreement, without regard to its conflict-of-laws rules. Any dispute will be resolved by binding arbitration administered by JAMS, before a single arbitrator, in San Francisco, California, in English. Each party pays its own fees unless the arbitrator awards them to the prevailing party. Either of us can still go to court for an injunction to protect intellectual property or Confidential Information.
10.5 Assignment. You can't assign this Agreement without our written consent. We can assign it in connection with a merger, acquisition, or sale of substantially all of our assets.
10.6 Force Majeure. Neither of us is responsible for failing to perform due to causes beyond our reasonable control.
10.7 Severability. If any part of this Agreement is found unenforceable, the rest stays in effect.
10.8 Notices. Notices have to be in writing and sent to the email addresses in your Agreement. A notice is considered delivered the next business day, as long as the sender doesn't get a bounce or error.
10.9 No Third-Party Beneficiaries. This Agreement is for the two of us only. It doesn't create rights for anyone else.
10.10 Waiver. If one of us doesn't enforce something, that doesn't mean we've given it up for next time.
10.11 Entire Agreement. Your Agreement, these Terms, and anything specifically referenced in them are the whole deal between us about the Affiliate Program. They replace anything we said before.